Business Analyst

General Description

Analyzes business results and processes.

Essential Duties and Responsibilities

Prepare and Review status reports. Modifies schedules or plans objectives as needed. Pro-actively identify business needs and develop suggested solutions.

Responsible of participating and completing recurrent PCAS testing on or before due dates.

Assign-Reassign and Approve PCAS requests/claims daily.

Review and Monitor Payments & Deposits Unit Quality Control results.

Corporate Banking, Retail Banking and CCC collaboration liaison in regards of payments and deposits claims.

Monitor and analyze volumes and statistics for the Payments & Deposits Department, including regulatory and non-regulatory claims.

Manage ZAP Payroll closing periods for the Payments & Deposits Department.

Support gathering Internal and External Audits sample requests.

Participation on Audit Walkthroughs.

Support strategic initiatives related to the Claims transformation project.

Reports to the CIA Manager.

Make recommendations related to the duties and responsabilities mentioned above.

Minimum Education

Bachelor's Degree in Business Administration or Information Systems
Experience

At least three years related experience in business analysis or project coordination.

Competencies

Accountability
Analytical Discipline
Business Excellence
Change Agent
Character
Collaboration & Teamwork
Self Development
Customer Centric
Additional Information

The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.

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Law, QC, Compliance, Legal, Quality