General Description
Analyzes business results and processes.
Essential Duties and Responsibilities
Gathers, reviews and analyzes the business results and needs by using data analysis techniques to help identify business problems and propose solutions. Works as a liaison among stakeholders in order to obtain, analyze, communicate and validate requirements and functional specifications for changes to business processes and applications to ensure optimal operational performance. Use proven tools, methods and metrics to identify opportunities, forecast changes and track improvements in areas such as billing, budget, production, and workflow and customer relationship, among others. Coordinate and facilitate working sessions to identify and develop different business solution alternatives and scope. Facilitate and coordinate the definition of a business solution including cost and time analysis, and interdependencies between operational and technical areas. Consolidates information and creates dashboards for use in management decision making. Prepares and presents business solutions, trends and recommendations to stakeholders that enable the organization to achieve its goals.
Supervisory Responsibilities:
This Job has no supervisory responsibilities but in special circumstances may lead the work of others.
Minimum Education
Bachelor's Degree in Business Administration, Information Systems or Engineering
Experience
At least three years related experience in business analysis or project coordination and prefarrably experience in the banking industry.
Certifications / Licenses
Business Analyst Certification
Microsoft Certified Professional (MCP)
Qualifications
Must have good analytical, problem solving and decision-making skills.
Must be self-motivated, team oriented and able to operate with minimal supervision
Ability to work on multiple tasks simultaneously.
Proficient in data processing tools like SQL, Advanced Access, VBA, Visual Studio, Crystal Report, SharePoint, Microsoft Excel, Power BI and other internal software.
Ability to evaluate process and design solutions using database information.
Excellent oral and written communication skills, both in English and Spanish.
Competencies
Accountability
Analytical Discipline
Business Excellence
Change Agent
Character
Collaboration & Teamwork
Self Development
Customer Centric
Additional Information
The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.
Job Segment:
Data Analyst, Data
