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A leading financial institution setting the pace through its commitment to corporate values and a superior client satisfaction, seeks a qualified candidate to join its POPULAR team of successful professionals in Puerto Rico for the following position:
General Description
The Compliance Analyst is a professional role within the Mortgage Internal Controls Unit serving as the first line of defense in keeping the Mortgage Servicing Division compliant by reviewing, updating and documenting policies, procedures, and operational memos, to ensure compliance with regulations and guidelines established by investors,
insurers and guarantors, when applicable.
In addition, the employee will serve as a Subject Matter Expert
(SME)
offering support in topics related to investors and guarantors’ guidelines. If necessary, the employees will participate in the coordination and implementation of special projects that impact the different functions within the Mortgage Servicing Division.
Essential Duties and Responsibilities
Management and implementation of changes in mortgage servicing guidelines promulgated by investors, insurers and guarantors as well as regulatory changes impacting the Mortgage Servicing Division.
Study, Drafting and Management of Operational Memos (OM)Review and update of operational manuals and procedures impacting the Mortgage Servicing Division.
Participation in special projects and additional tasks according to business needs and/or as determined by the supervisor / manager.
Recommend and redact, in conjunction with the business units, corrective actions or remediation plans to attend findings and or observations cited by control units.
Participate in the implementation of corrective actions.
Serve as consultant within the business units with regulatory topics and matters related to investor and insurer guides.
Assist the Business Units with the review and update of the Business Impact Analysis (BIA) and Business Continuity Plan (BCP).
Education
Bachelor's Degree in Business Administration
Experience
Two or more years of experience within the operations of BPPR Mortgage Servicing.
Other Qualifications
Ability to identify problems, analyze their cause, and utilize initiative and judgement to solve them and make decision.
Capacity to work in teams and collaborate with peers in order to meet common goals.
Customer service skills.
Sense of urgency to attend situations.
Ability to work with multiple tasks simultaneously and under pressure.
Oral and written proficiency in both English and Spanish.
Proficiency in computer programs such as Word, Excel and Outlook.
Competencies
Accountability
Analytical Discipline
Business Excellence
Change Agent
Character
Collaboration & Teamwork
Customer Centric
Self Development
Important:
The candidate must provide evidence of academic preparation or courses related to the published job.
As Puerto Rico’s leading financial institution, we reaffirm our commitment to offer essential financial services and solutions for our customers at all times, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.
Popular Inc., is an Equal Opportunity Employer
Learn more about us at
www.popular.com
and keep updated with our latest job postings at
www.jobs.popular.com
.
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Job Segment:
Compliance, Law, Legal
