Are you looking for a chance to get your foot in the door with a great company? You have found it here. Already one of the world’s leading health care companies, Optum, part of the UnitedHealth Group family of businesses, is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. Here, you are not just working. You are making great things happen for the people who rely on us for health care across the United States. Your part of an elite team that is equipped with the best tools and resources, the most thorough training and learning opportunities and a mission that can inspire you every day.
Who are we? Optum360. Our Division within Optum360 partners with Quest Diagnostics to combine our unique expertise. As part of the growing family of UnitedHealth Group, we will leverage our compassion, our talent, our resources, and experience to bring financial clarity and a full suite of Revenue Management services to Healthcare Providers, nationwide. If you are looking for a better place to use your passion, your ideas, and your desire to drive change, this is the place to be. It is an opportunity to do your life’s best work.(sm)
The Data Entry Clerk will be keying basic data information from images, application sources into systems for Billing Data acquisition trailer entries.
Primary Responsibilities:
Data entry of billing mnemonics and all required billing information that appears on imaged requisitions (such as US postal address, medical codes, insurance carrier details etc.)
Follow procedural guidelines to enter information in the systems and answer patient inquiries
Navigate multiple computer applications (MS word, MS Excel, Online applications, Mainframe applications)
May be required to conduct basic research in computer applications prior to performing data entry (address, billing codes, reject codes etc.)
Data entry utilizing templates for letters and other correspondences
***ENGLISH PROFICIENCY & DATA ENTRY PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION ***
This position is full-time (40 hours/week) Monday – Friday. Employees are required to have flexibility to work our normal business hours of 7:00am – 6:00pm AST. It may be necessary, given the business need, to work occasional overtime or weekends. We have 2 different locations in the metropolitan area. (This position can be in any of those locations)
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma or GED
1+ years of data entry experience
Professional proficiency in both English and Spanish
Proficiency with computer, Windows PC and web applications including ability to navigate and learn new and complex computer system application
Customer Service Experience
You will be asked to perform this role in an office setting or other company location.
Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained.
Preferred Qualifications:
Technical degree or higher
Knowledge of medical or health insurance terminology
Solid Microsoft Excel skills
Previous Medical Billing experience
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. At this time, 90% of our non-clinical workforce transitioned to a work at home (remote) status. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us.
You can learn more about all we are doing to fight COVID-19 and support impacted communities: click here.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
