Facilities Supervisor

Relationship Management
Provides direction and support to facilities technicians within the facility or portfolio (including performance management, coaching, and development)
Communicates regularly with JLL Site Manager and attends scheduled staff meetings/calls
Act as an interface with client and assist Regional Facility/Project Management Team with tactical planning for the regional facilities team’s goals and objectives
Provide direction/information to vendors, facilities staff and service providers as required ensuring excellent coordination/execution of work within client environment with minimal disruption, as needed

Compliance
Implements and schedules facilities maintenance standards that are in compliance with JLL and Client guidelines

Process Management
Manages and schedules all projects and reviews for accuracy and quality of work performed by technicians and vendors
Evaluates vendors and suppliers on a regular basis with Strategic Sourcing with regard to quality and competitive pricing
Assist support facility specific cost savings targets to contribute to the account achieving significant savings

Administrative / Analysis
Assist with researching, analyzing and reporting budget variances. Work with team members to identify and respond to any financial or budgeting related issues

§ Any and all other duties and tasks assigned.

Education/training
Bachelor’s degree or equivalent work experience in facilities management

Years of relevant experience
2+ years of supervisory experience
5+ years industry experience required in a corporate environment or as a third party service provider

Skills and knowledge
Requires intermediate analytical and quantitative skills
Strong customer service skills are required
Ability to solve problems involving several options in situations
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding
Ability to write routine reports and correspondence
Familiar with computer equipment and programs. Capable of operating a Facility Managing System (FMS)
Good organizational and interpersonal skills with a strong customer focus
Proficient in MS Office, and possess strong written, verbal and people skills
Demonstrated intermediate to advanced written communication skills (spelling, grammar and punctuation) and verbal communications skills
Able to work independently with minimal supervision
Prioritize and manage the completion of projects in an efficient and timely manner.