Front Desk Agent

Descripción del Empleo:
The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Requisitos:
Education & Experience: • One or more years of progressive experience in customer service or related area.
• Associate Degree in related field.
• Experience utilizing computer programs
• Must be bilingual (Spanish & English)
Physical Requirements:
• Flexible and long hours sometimes required.
• Light work - Exerting up to 20 pounds of force occasionally.
• Ability to stand during entire shift.
• Practice safe working habits, including bending and lifting appropriately to avoid injury, reporting hazards, appropriate use of cleaning chemicals and working to minimize tripping hazards.