General Description This position is responsible for the development, establishment and oversight/monitoring of the operational risk framework of Popular in its various components (e.g. risk and control self-assessments, outsourcing risk management, business continuity/disaster recovery, key risk indicators, operational and potential losses). This position is also responsible for the management of various risks and propose remedies to minimize risk exposures and strengthen the overall control environment. This position will report to Operational Risk supervisor. Essential Duties and Responsibilities Identify, assess, measure, report and monitor outsourcing risks on a regular basis within the overall operational risk management framework Participate in outsourcing risk focused meetings, as a representative of 2nd line of defense, as required. Raise awareness of the outsourcing risk program requirements through periodic and ad-hoc communication. Schedule and conduct ORMP trainings and consultation sessions. Facilitate and support the risk assessment and due diligence processes in relation to significant outsourcers, to ensure that service details and risks are fully documented and understood. Meet with key accountable stakeholders and provide robust and challenging insight on outsourcing oversight risk and control processes. Review the established policies, standards and guidelines to incorporate new guidelines and best practices used to assess the outsourcing risk management risks. Work closely with Service Providers Relationship Officer (SPRO) to prevent and address issues with service providers. Develop and/or revise ORMP procedures, and/or manuals to train business units' liaisons and to incorporate new development and practices. Develop and conduct trainings to business unit's liaisons on the various ORMP risk topics. Support business units and/or operational risk management in the discussion and resolution of audits' recommendations. This support could include provide evidences, explain procedures, discuss discrepancies in point of views, etc. Education Bachelor's degree in Information Technology, Computer Sciences, Business Administration, Accounting or Industrial Engineer. Experience Preferably three years of related experience (operational risk or related experience). Must be bilingual (English & Spanish) and be able to speak and write both languages. Other Qualifications Risk Management background is essential Strong project management skills. Advanced PC skills (MS Excel, PowerPoint, SharePoint, Word etc.). Ability to work with a high degree of accuracy and attention to detail. Ability to work in a fast-paced environment both independently and in a team setting. Strong organizational skills and ability to work on multiple projects. Ability to manage and prioritize projects and changing deadlines Ability to maintain confidential information. Ability to design and provide trainings to users. Ability to plan and coordinate with different internal users and external providers. Ability to communicate with all levels of the organization. Customer service oriented. Results oriented with sound decision-making ability. Understanding of banking regulatory requirements. Competencies Accountability Analytical Discipline Business Excellence Change Agent Character Collaboration & Teamwork Customer Centric Self-Development Popular Inc., is an Equal Opportunity Employer Job Segment: Compliance, Regulatory Affairs, Law, Legal SDL2017
