Senior Professional Service Delivery Coordinato

Descripción del Empleo:
Coordinates activities of functional areas or of department account leads to ensure that business solution
objectives are met.
2 Assists in interpreting demand forecasts and in planning and delivering of end-to-end services.
3 Maintains records of account specific service problems and assists in prioritizing work requests.
4 Assists in coordinating communications between lines of service (LOS) and clients to ensure that integration of
new, enhanced and existing service offerings meet client specifications.
5 Assists in identifying service improvements to increase customer satisfaction.
6 Ensures delivery of projects meet client and company expectations and needs.
Requisitos:
US Citizen/Legal Resident 18 Years Old or older
High School Diploma a must
University credits, Associate Degree or Bachelor's Degree Preferred
27 consecutive weeks or more unemployed or underemployed (hired performing jobs that are no match to workers knowledge, skills, experience and/or previous salary)
1 Bachelor's degree or equivalent combination of education and experience
2 Bachelor's degree in business administration, engineering, information systems or related field preferred
3 Zero or more years of support services or project or program experience
4 Experience working with the technology industry
5 Experience working with company products and operating systems
Other Qualifications:
6 Basic project management skills
7 Basic analytical and problem solving skills
8 Interpersonal skills to interact with customers and team members
9 Organization and time management skills