Service Representative - Sales

Full Time Opportunity General Description Service Representative specialized in car financing products and services. Essential Duties and Responsibilities To attend courteously and effectively all referrals received through the Referral System for their prompt attention. Advise clients on current offers, variety of products and services of financial leasing and conventional loans (Direct, Transfers, Refund-transfer and others), in accordance with the needs and expectations of the client. Responsible for filing and tracking credit applications in the ACAPS or PADA system, as applicable. Responsible for completing client file, pre-closing and closing indirect equipment transactions. Analyze, interview and offer relevant information to the Credit Officer as a recommendation and support for the credit decision. Provide diligent follow-up of the requests filed to inform the client of a decision in the shortest possible time. Document and keep updated the status and result of the efforts of each one of the registered in system. Support in the promotion of retention and cross-selling campaigns. Communicate, establish strategies and good working relationships as a team to achieve sales volumes goals and objectives of Customer Retention & Referrals Development. Support and actively participate in the activities, charities and initiatives promoted by the corporation. Education 60 Bachelor's degree credits approved Experience 3 to 5 years of experience with direct sales. Experience in the Auto or Banking Industry preferred. Other Qualifications Availability and flexibility to work overtime, holidays and/or weekends that are required to cover the needs of the Department. Demonstrate attention to detail Generate creative solutions Identify and anticipate customer needs Communicate clearly and persuasively in positive or negative situations; demonstrate presentation skills in public. Competencies Accountability Analytical Discipline Collaboration & Teamwork Change Agent Customer Centric Self Development Business Excellence Character SDL2017