Telesales Specialist

Aflac, the leader in insurance industry is looking forTelesales Specialist....
He/she will to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effectiveTelesales Specialistmust be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
Responsibilities
Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information

Requirements
Proven experience as Telesales Specialist or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
High school diploma; BSc/BA will be a plus

Aflac won7awardsin2019and 10awardsin 2018. In2019,Aflac wonfor Best Company for Women2019, Best Company Work-Life Balance, Best Company Compensation, Best Professional Development2019, Best Leadership Teams2019, Best Sales Team2019and Best Company Outlook2019.
Job Type: Full-time
Experience:
sales: 3 years (Required)
customer service: 2 years (Preferred)

Schedule:
No weekends