Animal Shelter Operations Manager

Supervises: Kennel staff (6-8 part time), Clinic team (2-3 part time vet techs and assistants), Maintenance staff, Office Assistant, volunteers/fostersLocation: This is a full-time position that requires residence full-time in Vieques, Puerto RicoThe Operations Manager is a key position that requires strong organizational and personal relations skills. The selected candidate will be responsible for the efficient and smooth operation of the VHSAR shelter and low-cost veterinary clinic while also championing the values of the organization and building positive team morale. This person must establish and maintain sound business practices at organizational level while also effectively collaborating and coordinating with organizational leadership including the Medical Director (MD) and Executive Director (ED).Requisitos:-5+ years of relevant work experience, including team leadership-Outstanding customer service skills-Comfort working with animals and sensitivity to the needs of pet owners-Demonstrated ability to develop staff and volunteers -Administrative acumen, including proficiency in computers and software such as Microsoft Office Suite and database systems-Highly organized with good attention to detail-Ability to communicate effectively with diverse stakeholders-Excellent emotional intelligence and ability to thrive in a high-pressure environment-Professional fluency in Spanish and English REQUIRED-Experience working in an animal shelter and/or veterinary practice desired