Job Posting End Date: 03/12 Unum is a company of people serving people. As one of the world's leading employee benefits providers and a Fortune 500 company, Unum's financial protection benefits help protect more than 33 million working people and their families from the financial impact of illness or injury. Unum's three distinct, but similarly focused US businesses - Unum US, Colonial Life, and Starmount Life - are each a market leader in making disability, life, accident, critical illness, dental, and vision insurance accessible in the workplace. Headquartered in Chattanooga, Tennessee, Unum has significant US operations in Portland, Maine, Worcester, Massachusetts, and Glendale, California with over 35 field offices nationwide. Colonial Life is headquartered in Columbia, South Carolina with over 40 field offices nationwide. Starmount Life is based in Baton Rouge, Louisiana, and is the dental and vision center of excellence for Unum in the US. General Summary:The opportunities for broad interactions across the Company are abundant as a member of Enterprise Audit. We are a team of business advisors who strengthen Unum's strategic and operational endeavors by providing sound assurance and risk management expertise. Our Internal Claims Audit function serves as a vital partner to our Benefits and National Client Group organizations, ensuring our claims practices, customer experience, and regulatory compliance are an Auditor in ICA, you'll bring a healthy skepticism for the status quo, an appetite for asking questions, a passion for process improvement and elevating the customer experience, and an affinity for continuous learning. You'll execute individual claim audits with the highest quality and have comfort with/knowledge of Lean Management principles to further support our continuous improvement culture. ICA has multiple openings and welcomes applications from all locations, including teleworkers.Most importantly, you'll be comfortable interacting and partnering with key partners across the Benefits Center and NCG as well as other teams within the Enterprise Audit organization, delivering important messages and driving cross-functional projects. Principal Duties and Responsibilities - Executes testing plans developed by Audit management or senior staff to analyze and evaluate risks and controls to achieve company objectives. - Designs less complex audits and assists in the design of more complex audits. - Assists with the analysis of risk and controls and provide input to Audit management and senior staff on audit reporting and prepares associated workpapers. - Demonstrates basic to solid understanding of audit theory and practice by applying knowledge and identifying issues. - Partners with functional team within Audit to provide requested research, review or consultation; provides relevant and effective summaries and reports. - Clearly communicates within the team and with business partners. - Executes tasks needed for maintenance of Audit and internal control systems and for updating audit programs and procedures that support the specific Audit functional area (IA, IC, IT, ICA). - Demonstrates a basic to solid understanding of Unum's products, services and business processes including, his/her specific functional area, its issues and the technical skills required to support it. - Familiarity with current technology relative to supporting business process. - May perform other duties as assigned. Job Specifications - Relevant four year degree preferred, or comparable experience, with at least one year work experience. - Attention to detail and ability to prioritize while working on multiple projects keeping track of due dates with minimal direction from management. - Ability to respond quickly and positively to change. - Highly motivated individual able to take direction from managers and contribute to solving problems and issues in a collaborative way. - Strong communication skills related to job (oral and written). - Ability to link a solid understanding of business processes, to other business areas, issues, risks and trends and assist in development of quality analytics that result in actionable outcomes. - Basic to intermediate EXCEL skills and proficient in Word and PowerPoint. - Represents Unum's ethical and professional standards at all times. Technical Competencies Internal Controls: - Basic to solid understanding of SOX control framework for GAAP financial reporting - Basic to solid understanding of NAIC Model Audit Rule framework over Statutory financials Internal Claims Audit: - Solid understanding of claim adjudication process and internal and external claim processing requirements and regulatory requirements IN1 Unum and its family of businesses offer world-class training and development, generous compensation and benefits packages, and a culture built on employee ideas. Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status. Company: Unum A Fortune 500 company, Unum's family of 10,000 employees spans three countries and dozens of office locations. Our employees focus each day on delivering financial protection benefits to millions of workers and their families when they need it most. The Unum enterprise includes Unum in the U.S. and U.K., Colonial Life and Starmount Life Insurance - each a market leader in making disability, life, accident, critical illness, dental and vision insurance accessible in the workplace.
