This is a bilingual position Provide short term, solution focused EAP counseling and consultation services to clients of the USPS EAP. Function as part of team to deliver EAP core technology services within the USPS districts. Essential Functions: Provides short term, solution focused EAP counseling to clients incorporating solution-focused brief therapy skills and advanced chemical dependency knowledge. Provides assessment, brief therapy, referral (assuring linkage), case management, consultation and follow-up as indicated. Maintain clinical documentation and administrative paperwork according to account expectation and program standards, including distribution of Satisfaction Surveys. Requires knowledge and skill in the use of personal computers. Provides on-site customer related services, including delivering training presentations, critical incident response, program promotion and support as assigned by Regional Supervisor. Requires comfort with public speaking, appearances, and presentations. Provide EA consultation directly to managers, supervisors and union representatives, in situations including but not limited to personal and/or job performance problems of employees; formal supervisory referrals; and critical incident stress management situations. Collaborates with Consultant and/or Regional Supervisor on high profile and priority cases. Collaborates with National Consultants, Service Center staff, and customer points of contact to maintain in-depth knowledge of USPS structure, benefits, culture, climate, Employee Assistance Program goals, and other needs. Provides services as an agent in the Virtual Call Distribution System. Provides consultation, support and participates in the delivery of management/union initiated EAP promotional activities, as needed. Provide services during evenings and weekends as assigned; assist with on-call responsibilities as assigned; assist with office coverage and availability; respond to emergencies as needed; and work off-site as needed. Minimum Requirements: Education: MA/MS Experience: 5-8 yrs Industry: Employee Assistance Programs. Job Specific: minimum 5 years of post-masters clinical experience. Knowledge, Skills, Abilities: Requires comfort and flexibility in responding to high-profile requests and emergent situations. Requires ability to maintain knowledge of and sensitivity to the USPS workplace and culture. Requires excellent organizational skills to effectively manage high-volume caseload and meet administrative, procedural, and contractual requirements. Advanced knowledge of brief therapy and solution-focused treatment methods. Knowledge and experience in EAP Core Technology and chemical dependency. Requires ability to refer appropriately and to function as part of a team delivering EAP services. Provides clinical services within benchmark expectations and chemical dependency identification rate. Provide services consistent with EAP Policy and Procedures. Requires knowledge and experience with personal computers and Microsoft Office applications Licenses, Certifications, etc.: Puerto Rico licensure at the independent practice level; CEAP certification preferred. Preferred Qualifications: Education: Master's degree in a behavioral health profession. Experience: Five years of post-masters clinical experience. Experience in providing clinical services to a general population with a wide range of presenting complaints and levels of severity. Knowledge, Skills, Abilities: Advanced knowledge of brief therapy and solution-focused treatment methods. Familiarity with employee assistance programs, EAP Core Technology and chemical dependency is preferred; willingness to develop expertise in these areas is required. Requires knowledge and skill in the use of the computers. General Job Information Title Bilingual EAP Clinician - Part Time Grade 21 Job Family USPS - FOH Group Country United States of America FLSA Status United States of America (Exempt) Recruiting Start Date 10/3/2018 Date Requisition Created 10/2/2018 Minimum Qualifications Education Masters: Behavioral Health (Required) License and Certifications - Required Current licensure required for this position that meets State, Commonwealth or customer-specific requirements. - Care Mgmt, LCSW-C - Licensed Certified Social Worker - Clinical - Care Mgmt, LCSW - Licensed Clinical Social Worker - Care Mgmt, LMHC - Licensed Mental Health Counselor - Care Mgmt, LPCC - Licensed Professional Clinical Counselor - Care Mgmt, LPC - Licensed Professional Counselor - Care Mgmt License and Certifications - Preferred CEAP - Certified Employee Assistance Professional - Care Mgmt Other Job Requirements Responsibilities 5 years post masters clinical experience.Requires comfort and flexibility in responding to high-profile requests and emergent situations. Requires ability to maintain knowledge of and sensitivity to the USPS workplace and culture. Requires excellent organizational skills to effectively manage high-volume caseload and meet administrative, procedural, and contractual requirements. Advanced knowledge of brief therapy and solution-focused treatment methods. Knowledge and experience in EAP Core Technology and chemical dependency. Requires ability to refer appropriately and to function as part of a team delivering EAP services. Provides clinical services within benchmark expectations and chemical dependency identification rate. Provide services consistent with EAP Policy and Procedures. Requires knowledge and experience with personal computers and Microsoft Office applications. Magellan Health Services is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled
