At Popular, we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States and Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.Are you ready for a rewarding career? Over 8,000 people in Puerto Rico, United States and Virgin Islands work at Popular. Come and join our communityGeneral DescriptionThe Business Analysts role is to facilitate and collect business/functional requirements and support fraud systems, services and applications that help the organization make business decisions and outcomes. This position is expected to support strategic initiatives and drive the standardization of process documentation. Also find and implement solutions and processes that improve efficiency and productivity in the assigned area of responsibility.Essential Duties and Responsibilitiesstylemargin:bottom:11.0px::Develop and implement authentication systems/processes that prevent fraud and protect sensitive information and Popular assets.:Analyze current authentication systems to identify vulnerabilities and develop solutions to enhance security.:Collaborate with the fraud prevention team to ensure that all systems are up to date with the latest security technologies and techniques.:Provide guidance and training to employees on best practices for authentication.:Monitor and analyze data to detect potential fraud or security breaches.:Conduct audits and assessments of existing authentication systems to identify potential weaknesses.:Stay up to date with the latest security technologies and trends, ensuring availability and knowledge of current trends and best practices to provide recommendations for new solutions and authentication processes in general.:Manage analytics and reporting for operational areas in scope.:Work with other teams within the organization to ensure a cohesive approach to fraud prevention and security.Supervisory Responsibilities:This Job has no supervisory responsibilities but in special circumstances may lead the work of others.EducationBachelors Degree in Industrial EngineeringExperience:At least two (2) years of experience in process improvement, project management and/or analytical tasks and providing final reports.:Courses in Lean/Six Sigma philosophy, Agile or related, preferably.Certifications / Licenses (Nice to have)Business Analyst CertificationPMPMicrosoft Certified Professional (MCP)Other Qualifications:Proficient knowledge of tools and methodologies such as design thinking, customer journey mapping, programming concepts and analytics.:Demonstrated ability to take initiative, prioritize work, manage time, and respond effectively to a rapidly changing environment.:Intermediate (Advanced is a plus) in the use of Office 365 Suite, including Word, PowerPoint, Excel and Power BI.:Proficient in using Visio and data managing tools such as SAS, Cognos, Power Pivot, among other.:Excellent written and verbal communication skills in Spanish and English.:Strong technical aptitude, analysis, and problem:solving skills.:Team player, comfortable with fast:paced, changing environment and ambiguity.:Process development and implementation experience.:Ability to define, aggregate and analyze business results for management decision making.:Process improvement oriented.:Capability to collaborate in effective teams.:Detail oriented and organized.ValuesPassion for PeopleSucceed TogetherOwn Every MomentBuild the FutureAdditional RequirementsThe information provided here is only a general gui
