*** El Comeback is a non-profit program from ConPRmetidos that attracts and retains professional talent for Puerto Rico-based jobs. Register at elcomebackpr.org/registration-form to get matched with professional opportunities on the island. Candidates' searches for positions posted by El Comeback are done on behalf of companies that we support in their search for candidates.*** Abarca Health: Making healthcare awesome is key to everything we do at Abarca, and so the Strategy to Execution team helps us reach those heights through service design, project and process improvement, and strategy planning! As our Business Partner Process Improvement, you will manage multiple medium-sized projects or 1-3 highly complex and large-sized projects.You will have overall accountability for each assigned project and be responsible for project conception through completion. Your main goal is to drive improvements to our current business processes, optimize performance, meet best practices, improve quality and enhance our client experience. Responsibilities: Provide advice to optimize business performance and assist in the development of the departments strategy. Provide operational process improvements, identifying, analyzing and improving current business processes to optimize performance, meet best practices and improve quality. Responsible for the preparation and delivery of Capacity Analysis, Operational Process Improvements, Innovation Process Improvements, Kaizen Efforts, Process Assessments and Process Improvement Audits. Collaborate with other teams to automate processes, improve functionality, identify inefficiencies and areas for improvement, and drive advances that impact both, the teams performance as well as the client expecting deliverables. Provide education, training and presentation of project updates, new processes, and tools for users. Serve as a mentor/coach for process improvement initiatives with your peers and business partners. Establish and implement management processes and methodologies to ensure projects are delivered on time, within budget, adhere to high quality standards and meet expectations. Especially important is meeting the clients expectations. Collaborate with the sponsor to support scope definition, develop implementation plans, manage milestones, develop and carry out appropriate communication plans with stakeholders; you also develop relationships with cross-functional partners and align project timelines to ensure they are completed meeting client needs. Assemble project plans and teamwork assignments, direct and monitor day to day tasks, identify resources needed and escalate functional, resources and timeline issues appropriately. Track milestones and adjust plans and resources to meet client needs including scheduling and monitoring project deliverables. Coordinate communication with all areas that impact the scope, budget, risk, and resources of the project. Provide weekly/monthly/quarterly progress reports to management and clients as needed. Provide oversight and leadership in executing projects from planning to completion to provide results to the business. Requirements: Bachelors or Masters Degrees in Engineering, Business, Economics, or a related area. (In lieu of a degree, equivalent relevant experience may be considered.) 3+ years of relevant work experience in consulting, engineering, project management or managing teams. Experience with data analytics tools (e.g. Excel, Tableau, PowerBI, Project Server). Experience applying Lean Six Sigma methodologies or application of other continuous improvement tools. Experience leading cross-functional initiatives, driving performance, and executing on deliverables while leveraging collaboration tools and techniques. Experience leveraging excellent communication to achieve commitment from stakeholders, good organizational skills for projects and problem-solving experience when issues arise. Excellent oral and written communication skills. We are proud to offer a flexible hybrid work model which will require certain on-site workdays (Puerto Rico Location Only)
