Commercial Sales Associate

Position Summary

The Commercial Specialist (CS) ensures maximum productivity, drives commercial sales, controls expenses, shrink, and remains compliant with company procedures in accordance to AutoZone’s expectations. A Commercial Specialist exceeds customer’s expectation by delivering WOW! Customer Service to all AZ Commercial accounts by Living the Pledge every day.

Position Responsibilities

Assists commercial accounts with selecting merchandise
Assumes responsibility for the commercial department in the Commercial Sales Manager’s absence
Maintains a safe working environment and ensures AutoZoners are implementing those practices
Maintains billing records for commercial accounts
Visits commercial accounts and ensures accounts are serviced and deliveries are made as promised
Follows established cash handling duties, including but not limited to deposits, collecting on accounts, and lane accountability
Develop new accounts through face to face and telephone contact with potential customers
Complies with safe driving rules and procedures and ensures commercial products are delivered on time and in excellent condition
Ensure appropriate delivery documentation is generated for each delivery
Properly maintains vehicle(s) and takes the necessary steps to report vehicle maintenance issues
Ensures all battery consignment programs are stocked and inventoried each week per policy
Follows proper accident procedures
Processes returns and reconciles accounts

Position Requirements

High School Diploma or equivalent
Basic knowledge of automotive parts is required
Excellent communication and decision making skills
Ability to lift, load, and deliver merchandise
Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts