Desktop And Mobility Support

Job Title: Desktop and Mobility Support Location: Carolina, PR Employment Type: Full Time Total Exp: 5 - 7 years of experience Job Description Roles & Responsibilities Provide remote desktop level L2 troubleshooting of end user issues by taking remote control of their Laptop/Desktop/VDI Solve technical issues related to Windows 10/11, iOS and Mac operating systems and standard software components like MS Office/VPN/Anti-Virus/Skype etc. Provide support in enroll the iOS devices in MDM (JAMF) and investigate the incidents and Tasks Deployment of device drivers and windows patch updates Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software configuration of end user devices. Desired Skills: Desktop management