Full Time Opportunity 13; 13; General Description 13;
Lead and manage the execution of the Transformation Sprints (T:Sprints) and Kaizen events for the Operational Excellence Office.
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Essential Duties and Responsibilities 13;
:Lead end to end mapping processes (from client interaction to closure) and value:added analyses (process maps, VSMs, ...).
:Lead and implement standard work as baseline for continuous improvement.
:Pursue and get buy:in support from area leadership and key stakeholders
:Conduct problem solving sessions.
:Design and implement process RACIs (responsible, accountable, consulted and informed), where applicable.
:Lead the implementation of 5S needs identified through area walkthroughs.
:Assign and monitor resource allocation and establish project prioritization.
:Define and set up KPIs and SLAs.
:Set up visual management and daily huddles dynamics.
:Design performance mgmt. structure and meetings.
:Monitor and remove roadblocks impacting transformations and process improvements.
:Identify needs and ensure mindsets and behaviors are incorporated in all designs and implementations in coordination with the Enabling Infrastructure employees, Our People and Real Estate.
:Identify new opportunities related to the T:Sprint and coordinate the appropriate timing for implementation.
:Lead multidisciplinary teams in order to achieve goals and ensure the successful completion of the transformations.
:Provide deep process improvement and LEAN expertise by leading/coaching team members 13;
Education 13;
Bachelors Degree in Industrial Engineering
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Experience 13;
Minimum three to five years of experience in business analysis and/or process improvement transformations projects.
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Other Qualifications 13;
:Proficient knowledge on process efficiency tools and methodologies such as design thinking, lean, agile, six sigma, customer journey mapping, and analytics.
:Capability to build effective teams, and promote integration and inclusion
:Proficiency in written and oral English/Spanish language
:Communication and Collaboration skillset
:Customer Centric mentality
:Demonstrate accountability
:Strong analytical discipline
:Change agent
:Project Management skills
:Strong analytical and problem:solving skills.
:Detail oriented with the ability to multi:task.
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Competencies 13;
Accountability 13;
Analytical Discipline 13;
Collaboration and Teamwork 13;
Customer Centric 13;
Change Agent 13;
Self Development 13;
Character 13;
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Popular Inc., in an Equal Opportunity Employer
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