It Support Specialist

Descripción del Empleo:
Provides technical support for personal computer systems, telecommunications, and networks. Foresees company or departmental information needs and makes recommendations on hardware/software purchases. Responsible for the security and integrity of the LAN. Handles systems installations and provides user training's. Responsible for end-user service metrics through the monitoring and analysis provided by the Help Desk tracking tool.
Requisitos:
Bachelor’s Degree in computer science.
1-3 years equivalent experience in IT.
Operation of personal computer systems and related application programs, diagnosing hardware and system failures, installing hardware and components.
Correcting basic networking problems and preparing programs for special applications.
Telecommunication knowledge and skills.