Job Opening || Application Support || Client: Hcl America

Description Job Summary: The Application Services Intern will develop, test, implement, document and provide hyper-care and support for custom built and packaged core business applications.
Principal Duties: Develop software utilizing agreed upon Wawa standards. Develop and execute technical test scripts to ensure a high level of success during user acceptance testing. Perform integrated testing where possible. Support the implementation of applications by packaging the release, documenting dependencies, creating support documentation, and following all standard communication processes. Install vendor solutions, documenting Wawa specific installation and upgrade steps, and executing the installation/upgrade package. Work with project manager and/or end user to meet timelines and perform basic smoke testing of the application. Monitor support queue and respond in a timely manner to troubleshooting requests. Maintain metrics as agreed. Maintain technical support documentation with up to date processes and procedures. Follow all processes identified by IT Service Management including but not limited to change management, problem management and incident management Apply ITPS Security standards and practices within our corporate and store infrastructure.
Essential Functions: Ability to work well individually as well as in a team environment Ability to work with moderate supervision Detail oriented and above average organizational skills. Good analytical and problem solving skills Ability to handle multiple tasks simultaneously and independently Good oral and written communication skills Good customer service skills Good interpersonal skills Self-starter with demonstrated ability to research problems Proven ability to quickly and independently learn existing and new database technologies
Minimum Requirements
Basic Qualifications: Pursuing Bachelor's degree in Information Technology or a technical discipline preferred Exposure to one or more of the following: Sharepoint Java Script JQuery .Net Web services Nintex Python C# SSRS, SSIS ObjectiveC Java T-SQL Shell scripting MySQL, SQL Server ABAP, WebDynpro HTML5 OData.