Duties Help Duties Summary WHAT IS THE WAGE & INVESTMENT DIVISION: The Wage & Investment Division (W&I) serves about 122 million taxpayers who file upwards of 94 million returns each year. W&I provides high-quality taxpayer assistance, and enable taxpayers to transact and communicate electronically to file their returns and make payments. See Other Information for Locations. Learn more about this agency Responsibilities WHAT DOES A MANAGEMENT AND PROGRAM ANALYST DO? As a Management and Program Analyst you will serve as a staff analyst, evaluator, and advisor to management. In this position, you will responsible for planning, analyzing, evaluating, and/or improving the effectiveness of administrative operations and/or operating programs. As a Management and Program Analyst you will: Develop and interpret guidance on program planning, execution, and evaluation. Prepare directives, issuances, memoranda, policy statements, legislative proposals, and other written guidelines to introduce new initiatives using MS Office Suite Recommend effective operations consistent with policies and objectives Develop long-range program plans, goals, objectives, and milestones. Identify ways to resolve or address issues which directly affect the accomplishment of principal program goals and objectives. Research new or improved business and management practices for application to operating and administrative programs. Research, analyze and adjust tax accounts. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov Travel Required Not required Supervisory status No Promotion Potential 12 Job family (Series) 0343 Management And Program Analysis Similar jobs Analysts, Business Management Analysts, Management Analysts, Program Business Management Analysts Management Analysts Program Analysts Requirements Help Requirements Conditions of Employment Refer to Other Information Click "Print Preview" to review the entire announcement before applying. Must be a U.S. Citizen or National IRS Employees with Career or Career Conditional Appointments Qualifications You must meet the following requirements by the closing date of this announcement. GS-11 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-9 grade level in the Federal service. Specialized experience for this position includes: -Preparing evaluations for a segment or phase of a broader project or study. -Using conventional techniques to gather, assemble, and analyze facts, draw conclusions, and devise alternatives; -Preparing draft reports and other substantive guidelines and materials; -Recommending alternatives and/or changes in methods, processes, and techniques to improve program and administrative procedures; -Performing operational reviews, program evaluations and guidelines pertaining to the effectiveness of line program operations; -Making recommendations and conduct studies of employee/organizational efficiency and productivity. Experience researching, analyzing and adjusting basic tax accounts using Command Codes in IDRS, and online tools; CIS (Correspondence Imaging System), AMS (Accounts Management Services) or IAT (Integrated Automation Technologies). Experience using Microsoft Office or equivalent software programs (Word, excel, PowerPoint, outlook) to prepare briefings and reports, manipulate spreadsheets and prepare presentations. OR You may substitute education for specialized experience as follows: a Ph.D. or equivalent doctoral degree in a related field of study at an accredited college or university. OR 3 full years of progressively higher level graduate education leading to a Ph.D. degree in a related field of study. OR LL.M., if related FOR GRADE 11: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions. GS-12 LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience includes: experience that demonstrated accomplishment of evaluative and analytical methods to identify and measure accomplishments and progress, revise methods and develop new approaches to information gathering; Knowledge of project management techniques to plan, schedule, and conduct complex projects; mission, organization, work processes and related administrative activities to identify actual or potential problem areas, trends, deficiencies, or other similar factors affecting operations. Experience with budgeting methods and techniques to prepare analyses and estimates and oral communication techniques to present findings and negotiate solutions. Experience researching, analyzing and adjusting complex tax accounts using Command Codes in IDRS, and online tools; CIS (Correspondence Imaging System), AMS (Accounts Management Services) or IAT (Integrated Automation Technologies). Experience using Microsoft Office or equivalent software programs (Word, excel, PowerPoint, outlook) to prepare briefings and reports, manipulate spreadsheets and prepare presentations. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. In addition to the above requirements, you must meet the following, if applicable: You must have been at the next lower grade level of the grade you are applying to for 52 weeks (time-in-grade requirement). Education SDL2017
