JOB SUMMARY The Spectrum Commission Business Analysis Manager is r esponsible for overseeing business requirements and user acceptance testing execution for the Commission system supporting the Sales and Marketing organization.
This hands-on role will lead the business analyst staff who are collectively responsible requirement gathering and testing/confirmation that said requirements are being delivered.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience
Oversee the Change Request intake process and ensure that change requests are properly assessed, have complete requirement documentation and submitted to the IT project team in a timely fashion.
Provide consultative support to business stakeholders to make recommendations for solutions that deliver realistic estimates for task completion
Prioritize and align resources to ensure successful completion of work, including but not limited to delegating work as needed
Ensure requirement documentation is created and maintained
Hire, train and manage performance and development of direct reports to ensure that a high professional standard is achieved and business continuity is maintained
Directly manage and actively contribute to a team responsible for:
Defining business requirements for Commissions processing software through partnership with business stakeholders
Documenting requirements and ensuring appropriate details have been captured
Developing any additional technical requirements to support those business requirements
Tracking delivery of those requirements by the development team
Developing and executing testing of completed development activities against requirements prior to review by the end user.
Performs other duties as requested
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to work independently
Ability to supervise and motivate others
Ability to communicate orally and in writing in a clear, straightforward and professional manner
Ability to handle multiple projects and tasks and meet deadlines
Ability to make decisions and work collaboratively with others to solve problems
Ability to prioritize and organize effectively
Ability to analyze and interpret data
Ability to make decisions and solve problems while working under pressure
Ability to show judgment and initiative and to accomplish job duties
Ability to work well with shifting priorities
Ability to work with cross-functional team of internal and external resources
Ability to establish rapport, define expectations and gain commitment to project goals and deliverables
Display professional, positive, and approachable attitude/demeanor and discretion
Excellent interpersonal skills with a can-do attitude, diplomatic approach, confidence and comfort around peers and leadership team
Keen attention to detail
Critical thinker, ability to negotiate with key stakeholders and maintain positive attitude
Education
BA/BS in Information Technology, Computer Science, or related field or equivalent work experience
Related Work Experience
+5 years of Business Analysis and technical documentation
1 year of Management experience
Skills/Abilities and Knowledge
Experience in managing teams
Project coordination/project management experience
WORKING CONDITIONS
Office environment
Associated topics: analysis, analyze, business, business systems analyst, consult, examiner, law, legal, strategy, valuation analyst
