Full Time Opportunity 13; 13; General Description 13;
The Compliance Program Managers primary duty is to oversee and manage Populars:
: regulatory compliance program, including, but not limited to overseeing and executing changes to applicable compliance policies and procedures;
:regulatory compliance training program, and the training program manager;
:complaints management program; and its team of compliance officers;
:fair and responsible banking program; and
:compliance operations function.
:This entails keeping track of issues, including through the establishment of root cause analyses and remediation plans, overseeing implementation of new regulations, action plans and other compliance:related projects; reviewing policies, procedures and controls; overseeing and reporting on changes to the compliance training program; and developing, analyzing and providing reporting metrics for various key risk indicators/key performance indicators. 13;
Essential Duties and Responsibilities 13;
:Oversee, develop and track various compliance monitoring metrics, key performance indicators, and key risk indicators to ensure consistent framework, standards and risk tolerances are followed
:Develop risk appetites to measure and monitor compliance risks and ensure corrective actions are taken when compliance risk appetites are exceeded
:Oversee fair and responsible banking team, including their fair lending and UDAAP reviews.
:Oversee complaints management program, including management and reporting of regulatory and escalated complaints.
:In conjunction with Regulatory Risk Testing Manager, analyze compliance testing and monitoring results to ensure that all areas of the organization follow applicable laws and regulations and develop trending analysis/heatmaps on state of compliance programs
:Work with technology group to enhance reports for monitoring, assessing and identifying control breakdowns in the enterprises compliance risk management system
:Prepare compliance reports, analysis and documents for reporting to senior management, management committees and Board
:Monitor regulatory changes and track plans to implement new regulatory requirements across the Organization
:Review communications and procedures and provide actionable advice to effect compliance with regulatory and bank standards
:Participate in the processes for proposed project initiatives and provide subject matter expertise to initiative
:Collaborate with the regulatory compliance managers as well as the Legal Department in monitoring and interpreting legal and regulatory changes, guidance and expectations to ensure appropriate and timely changes are made to established policies and procedures
:Partner with appropriate departments, management and colleagues in enhancing the first line of defense compliance program
:Manage assigned staff and conduct appropriate coaching to colleagues on interpretation and application of regulatory requirements to business processes
:Additional projects and tasks based on business and department need.
:Responsible for coordinating compliance oversight of Third:Party Service Providers/Vendors
:Perform any additional projects and tasks as may be required by the Regulatory and Compliance Division Manager
:Maintain a broad compliance skill set, with particular focus on consumer regulations and best practices for the management of compliance risk 13;
Education 13;
JD and CRCM preferred; absolute fluency in English required.
13;
Experience 13;
:Must have excellent communication (written and oral) and interpersonal skills, particularly in English, to manage expectations of senior business stakeholders.
:Must perform in a high:energy, fast paced environment with tight deadlines.
: Must have strong analytical, critical thinking, and problem:solving skills, including the ability to analyze operational and financial impact of various alternatives and risk miti
