At Popular, we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States and Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.Are you ready for a rewarding career? Over 8,000 people in Puerto Rico, United States and Virgin Islands work at Popular. Come and join our communityJob TypeFull:TimeGeneral DescriptionResponsible for the oversight and validation of the controls and operating effectiveness related to the Identity Access Management program. Scope of responsibilities will span both the US and Puerto Rician operating environments. Continuously evaluate the current state of IAM processes and identifies deficiencies or inefficiencies in current processes, data, and/or systems and recommends changes or improvements. Ensure system testing is being done to identify flaws and guarantee accuracy/performance, or that use cases are being evaluated with exceptions or issues identified. Train users on policies and procedures related to IAM. Collaborate with other departments to ensure secure access to systems and data is maintained appropriately. Documents processes and procedures and periodically reviews for quality and completeness. Escalates and resolves issues in a timely manner.Essential Duties and Responsibilities :Plan, implement, and manage identity and access management controls related to the solutions utilized.:Oversee the control structures and validate effectiveness of user accounts, permissions, and access controls.:Provide oversight of the log monitoring activity used to identify potential security incidents.:Work with senior leadership to ensure that the program meets the needs of the business.:Ensure processes and procedures comply with all relevant laws and regulations.:Develop and maintain training materials related to identity and access management and periodically train end users.:Monitor compliance with internal policies and external regulations.:Respond to audit findings and implement remediation measures.Essential Duties and Responsibilities (cont.):Handle escalated customer inquiries and support tickets and evaluate potential control deficiencies identified in the escalation process.:Coordinate with the testing functions to create test cases to validate controls and report any defects found during testing.:Perform secondary quality assurance, for joiner, mover, leaver processes. Oversee testing to guarantee compliance of Information Technology General Controls and standards.:Perform quality assurance processes for access provisioning to detect over permission cases and prevent non:compliance with the Principle of Least Privilege. Ensure lessons learned are evaluated and control changes required are timely implemented.:Perform secondary quality assurance for user and access certifications, effectively identifying potential human errors, inaccuracies, and bugs. Ensure lessons learned are evaluated and control changes required are timely implemented.:Understands and supports the IAM general controls. :Documents the methodology, procedures, and findings in written format. :Supports the prevention and detection of deficiencies, conducts self:assessments, automated assessments, and resolution of identified issues. Ensures tests are being done by the 2nd line to ultimately report success or failure. (Upgrades, workflows, reports). Helps the Access areas design plans and implement the required controls to correct defects or issues found during testing. Essential Duties and Responsibilities (cont.):Time
