Great opportunity to be a part of a new team that is being built at DXC in Puerto Rico. This team is going to be supporting three clients as new technologies are rolled out. Some of the expectations are listed below for this role. The role is a 24/7 position. Essential Job Functions Analyzes, logs, tracks and resolves complex software/hardware matters of significance pertaining to networking connectivity issues, printer, servers, and applications to meet business needs. Coordinates and monitors troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous functioning. Recommends course of action and implements as approved. Deploying and supporting monitoring tool and runbook automation Oversees the installation of client department-specific applications and systems. Ensures installations are in accordance with appropriate operating procedures; determines revisions or updates to installation as needed. Coordinates testing, upgrades and configuration of system files and services. Ensures changes are in accordance with appropriate operating procedures; recommends revisions or changes based upon results. Prepares for and prescribes approaches to possible downstream implications. Utilizes standard corporate tools to record change and problem activities for tracking purposes. Basic Qualifications Bachelor's degree or equivalent combination of education and experience Three or more years of experience with computer systems or networking PowerShell Knowledge Basic AD, DNS, and DHCP experience Basic SQL server experience SCOM and System Center Orchestrator experience Other Qualifications Good organization skills to balance and prioritize work, and multitask Good analytical and problem solving skills to troubleshoot systems problems Good communication skills to communicate with support personnel, customers, and managers Ability to work independently and as part of a team SDL2017
Ciudad: isabela