Date: Jan 15, 2019 Location:San Juan, PR, PR, 00911 Company: Boston Scientific Purpose and Passion • Comprehensive Benefits • Life-Work Integration • Community • Career Growth At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we're solving some of the most important healthcare industry challenges. Together, we're one global team committed to making a difference in people's lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life's work. ABOUT THE ROLE Provide Clinical device follow-up support to implant centers, hospital, clinics as directed by Regional sales team. Report to Field Clinical Manager. Primarily, the role will expand market share at current BSC and competitive centers by delivering exceptional service through team driven directives. Assist with clinical training needs for clinical specialists as needed including conducting in-services. YOUR RESPONSIBILITIES INCLUDE: Develop and implement a proactive regional plan that involves clinical, sales, service support, with, Regional Manager and team members, to improve market share and increase quality of service to customers. Provide clinical device implant, follow-up and on-site training to support implant centers. Train on the theory and use of BSC software and products. Provide on-going clinical support, which may involve candidacy criteria, assessment procedures, difficult case management and program building. Report and track all fitting/patient problems at centers using corporate issue tracking procedures and seek input from appropriate personnel to resolve problems. Mastery of the clinical assessment and diagnostic tools. Assist in the professional education activities sponsored by BSC by participating in the on-site and field training workshops. Assist when asked in the training and educational needs of incoming Clinical Specialists. Recognize opportunities to present competitive information to further sales activities in the region. Work closely with local Close the Gap initiatives to develop, contribute and support the volunteer organization within the region promoting therapy awareness in underserved groups. Support the national and regional conventions that directly impact the regional objectives. WHAT ARE WE LOOKING FOR: Entry level professional with BS in Science, Engineering, Business or related work experience. General knowledge and application of technical and business concepts, procedures and practices. Will need to interpret company policies and procedures to resolve issues. Beginning knowledge of industry practices and standards. Knowledge in cardiovascular imaging is preferred (e.g. TEE, Echo cardiograph, coronary catheterization, cardiac electrophysiology models). Fully Bilingual (English/Spanish). About us As a global medical technology leader for more than 35 years, our mission at Boston Scientific (NYSE: BSX) is to transform lives through innovative medical solutions that improve the health of patients. If you're looking to truly make a difference to people both around the world and around the corner, there's no better place to make it happen. Boston Scientific is an Equal Opportunity Employer – Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, Veteran Requisition ID: 442187 Job Segment: Medical, Engineer, Medical Technology, Electrophysiology, Healthcare, Engineering, Bilingual SDL2017
