Full Time Opportunity
General Description
This position will support Popular, Inc.’s Regulatory and Financial Compliance Division in the execution of its compliance program for risk activities related to consumer lending, including unsecured personal loans and credit cards. Candidate will be required to identify and assess compliance risks and develop plans, policies and guidelines that mitigate all compliance risks for the supported areas. This individual will also provide compliance advisory support to retail lending and related functions, with a focus on ECOA and Regulation B, TILA and Reg. Z, FCRA and Reg. V, and UDAAP. A strong working knowledge of credit card compliance is desired. The individual will regularly respond to compliance and operational questions from business partners and also interact with operations, control, legal and other functions on a regular basis and provide detailed guidance with respect to firm policies and regulatory issues.
Essential Duties and Responsibilities
Plan, direct, and execute credit card compliance program projects, including projects to support testing and analytics.
Plan, direct, and execute business program enhancement projects and provide process management support.
Manage and support risk assessment processes, including developing metrics and standardized dashboards for ongoing monitoring and reporting of compliance program activities across the retail lending business.
Develop protocols for reviewing risk and marketing strategies to ensure compliance with applicable laws and regulations.
Support the timely execution of the annual retail lending compliance risk assessment process.
Maintain subject matter expertise in consumer credit, fraud, and credit bureau regulations through internal, external and on-the-job training.
Ensure that monitoring activities are performed in accordance with established standards.
Prepare or assist in the preparation of various compliance related reports and conduct documentation reviews.
Review and assist the business in responding to complaints/concerns.
Monitor controls for adherence to regulatory requirements.
Perform targeted monitoring assessments for emerging risks, complaints/concerns, third party oversight, etc.
Advise on Issues Management and perform validation of regulatory corrective action plan items.
Develop and maintain procedures for functions performed.
Support compliance projects and other compliance initiatives as assigned.
Minimum Education
Bachelor's Degree in Business Administration
Certifications/ Licences
Juris Doctor (JD) and/or Certified Regulatory Compliance Manager (CRCM) preferred.
Experience
5+ years of experience in consumer compliance or similar experience with a strong understanding of the consumer lending business.
5+ years of experience managing or supervising consumer compliance or similar teams.
Competencies
Accountability (L)
Analytical Discipline (L)
Building Effective Teams (L)
Change Agent (L)
Customer Centric (L)
Developing People (L)
Strategic Thinking (L)
Character (L)
Additional Information
The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.
Popular Inc., is an Equal Opportunity Employer
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Compliance, Regulatory Affairs, Manager, Law, Legal, Management
