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Application Support Analyst - Global Team

Job Number24053668Job CategoryInformation TechnologyLocationMarriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United StatesScheduleFull-T...


San Juan

Publicado a month ago

Senior Software Engineer

Senior Software Engineer
Empresa:

(Confidencial)


Lugar:

San Juan

Detalles de la oferta

Job Number24024039Job CategoryInformation TechnologyLocationMarriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United StatesScheduleFull-TimeLocated Remotely?YRelocation?NPosition TypeManagementJOB SUMMARYTakes day-to-day direction from assigned Scrum Master/Technical Architect to lead technical workgroups and/or functions as a technical expert. Resolves and makes decisions on more complex, non-routine service requests and projects with limited to moderate risk. Is a key contributor to the success of meeting deliverables for strategic initiatives on time, on budget, and with near-zero defects. Performs research, analysis, design, creation and implementation of applications to meet current and future user requirements. Defines and creates the next generation of solutions to drive Marriott technical vision. Monitors multiple projects by Service Provider to successful completion, maintaining scope within the time and budget constraints. Creates solutions that serve our business, leveraging current and leading edge technologies in an innovative and impactful manner.CANDIDATE PROFILEEducation and ExperienceRequired:Minimum 5+ years of experience in mainframe development using IBM TPF and TPF tools such as VPARSMinimum 5+ years experience with TPF Assembler, C/C++ 5+ years experience using messaging frameworks such as SOAP, REST, TCPIP, MATIP, BATAP, EDIFACT, MQ, or Kafka Framework.5+ years working in both Waterfall and Agile development environmentsStrong working experience in TPFDF.Strong understanding of XML and development of message specificationsExperience with Reservations applications or Central Reservation Systems (CRS)Exposure to Java/J2EE/JSON2+ years experience working on reservations systems or applications2+ years working with Jira and ConfluenceMS Office proficiency, including MS Teams and SharepointStrong technical and personal collaboration skillsProven teammate and able to provide technical guidance to junior level engineersExcellent oral and written communication skillsOperating Systems / Mainframe experience: IBM S/390, zOS, TPF, zTPF, TSO/ISPF, VM/CMS/MVSB.Sc. Computer Science / Electrical Engineering / Information Systems or equivalent experiencePreferred:Data Transformation of data using XML and JSON, fixed file format including use of Mapforce for XSLT.Ability to identify performance issues and perform the fixes using IBM debugging and monitoring toolsExperience with SQL using Couchbase, DB25+ years developing technical specifications, technical design documentation, systems architecture diagrams5+ years working on Hospitality software development projectsAble to present clear, logical, concise technical presentations using MS PowerPoint / Visio or other toolsKnowledge of AWS environment configuration, including Snowflake, OSE, EKS, Elastic BeanstalkKnowledge of automated testing tools such as HP UFT and is familiar with integration testing conceptsExcellent problem solving/troubleshooting skillsExperience working in an Agile environment as a Technical Lead on a Development teamCORE WORK ACTIVITIESTechnical LeadershipTrains and/or mentors other team members, and peers as appropriateDevelops and presents estimates (effort and schedule) that are justified by showing factors and elements that make up the estimate, and identifies clearly assumptions and dependencies that influence the estimate.Can clearly communicate complex technical approaches or solutions.Leads team in troubleshooting code and environment defects (including network or connectivity issues)Develops productive working relationships with service providers (on shore and off shore), as well as other GT applications groupsDevelops innovative solutions that do not require excessive post-implmentation support and also make efficient use of compute resources.Delivering TechnologyPerforms more complex quantitative and qualitative analyses for service delivery processes and projects.Facilitates achievement of expected deliverables and obligations of Services ProvidersValidates completeness of requirements prior to Service Provider solutioningEnsures all projects follow the defined development and business case processesEnsures proper coordination with appropriate IT and vendor relations teamsProvides consultation for routine and complex systems development; able to effectively work in a matrix environment and across different technical teams.Ensures early warning to the business stakeholder executives regarding degraded or missed service levelsCoordinates with Operations and Infrastructure Delivery teams for deployment and production support activitiesIT GovernanceFollows all defined technology standards and processes (i.e. IT Governance, SM&G, Architecture, etc.), and provides input for improvements to the appropriate process owners as neededMaintains a proper balance between business and operational riskFollows the defined project management standards and processesService Provider ManagementValidates that Service Providers develop and manage respective aspects of a project plan, including schedules, deliverables, and appropriate metrics.Makes short term plans for the team to effectively utilize resourcesMonitors Service Provider outcomesReviews estimates of work effort for client project provided by Service Providers for accuracyFacilitates timely resolution of service delivery problems and minimizes the impact to clientsMANAGEMENT COMPETENCIESLeadershipCommunication- Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.Leading Through Vision and Values-Keeps the organization's vision and values at the forefront of employee decision making and action.Managing Change-Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.Problem Solving and Decision Making- Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.Professional Demeanor- Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.Strategy Development- Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.Managing ExecutionFocus on delivery –Sets realistic dates or achieves mandated dates as scheduled.Focus on quality –Demonstrates measureable reduction in post implementation defectsDriving for Results -Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.Building RelationshipsCustomer Relationships- Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company's service standards.Global Mindset- Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.Strategic Partnerships-Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g., HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives; maintains effective external relations with government, business and industry in respective countries; performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed.Generating Talent and Organizational CapabilityDeveloping Others-Supports the development of other's skills and capabilities so that they can fulfill current or future job/role responsibilities more effectively.Organizational Capability- Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.Learning and Applying Professional ExpertiseContinuous Learning- Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities; uses newly gained knowledge and skill on the job and learns through their application.Technical Acumen- Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challengesTechnical Intelligence:Knowledge and ability to define and apply appropriate technology to enhance business processDevelopment Methodologies:Knowledge of general stages of SDLC framework and the application tiers within the development space.Information Security:Knowledge of the security considerations relevant within the development space, including industry best practices related to information securityBusiness Acumen- Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.Basic Competencies- Fundamental competencies required for accomplishing basic work activities.Basic Computer Skills- Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).Mathematical Reasoning- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.Oral Comprehension- The ability to listen to and understand information and ideas presented through spoken words and sentences.Reading Comprehension- Understanding written sentences and paragraphs in work related documents.Writing- Communicating effectively in writing as appropriate for the needs of the audience.California Applicants Only:The salary range for this position is $96,038.00 to $209,169.00 annually.Colorado Applicants Only:The salary range for this position is $96,038.00 to $190,154.00 annually.Hawaii Applicants Only:The salary range for this position is $116,205.00 to $209,169.00 annually.New York Applicants Only:The salary range for this position is $96,038.00 to $209,169.00 annually.Washington Applicants Only:The salary range for this position is $96,038.00 to $209,169.00 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus. Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.The application deadline for this position is 7 days after the date of this posting, 2/26/2024.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.Bewhere you can do your best work,?beginyour purpose,belongto an amazing global? team, andbecomethe best version of you.


Fuente: Marriott

Requisitos

Senior Software Engineer
Empresa:

(Confidencial)


Lugar:

San Juan

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